Privacy Policy

PRIVACY POLICY

Mia’s Closet

This Privacy Policy explains how Mia’s Closet (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase through mias-closet.com.

1. GENERAL INFORMATION & DATA CONTROLLER

We appreciate your visit to our website and your interest in Mia’s Closet. Protecting your privacy is important to us. This Privacy Policy outlines how personal data is handled when you use our website.

Personal data refers to any information that can be used to identify you directly or indirectly.

The data controller responsible for processing personal data on this website is:

Mia’s Closet
Email: info@miascloset.com
Website: mias-closet.com

The data controller determines the purposes and means of processing personal data.

This website uses SSL/TLS encryption to ensure secure transmission of data. You can recognize a secure connection by “https://” in your browser’s address bar and the lock symbol.

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you visit our website for informational purposes only, we automatically collect certain technical data that your browser transmits to our servers. This includes:

  • Visited pages

  • Date and time of access

  • Amount of data transferred

  • Referring URL

  • Browser type and version

  • Operating system

  • IP address (anonymized where applicable)

This data is processed to ensure the stability, security, and functionality of our website based on our legitimate interest. It is not used to personally identify you and is not shared unless there are indications of unlawful activity.

3. COOKIES

Our website uses cookies to enhance user experience and enable essential website functions. Cookies are small text files stored on your device.

Types of cookies we use:

  • Session cookies: deleted when you close your browser

  • Persistent cookies: remain stored for a defined period

Cookies may collect information such as browser data, device data, and IP addresses.

Some cookies are necessary for website functionality (e.g., shopping cart features). Others help us improve our services and marketing efforts.

You can manage or disable cookies in your browser settings at any time. Please note that disabling cookies may limit website functionality.

When you first visit our website, you will be asked for consent to use non-essential cookies.

4. CONTACTING US

If you contact us via email or a contact form, we collect personal data such as your name, email address, and message content.

This information is used solely to respond to your inquiry and provide customer support. Data is deleted once the request has been fully processed, unless legal retention requirements apply.

5. CUSTOMER ACCOUNTS & CONTRACT PROCESSING

When you place an order or create an account, we collect personal data necessary to fulfill the contract, such as billing and shipping information.

You may request deletion of your customer account at any time by contacting us. Data will be retained only as required by applicable tax and commercial laws.

6. EMAIL MARKETING

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will send promotional emails about new products and offers.

We use a double opt-in process. You may unsubscribe at any time via the link in the email or by contacting us.

6.2 Emails to Existing Customers

If you have previously purchased from us, we may send promotional emails about similar products. You may opt out at any time.

7. ORDER & PAYMENT PROCESSING

To process orders, we may share necessary personal data with shipping carriers and payment service providers.

Payment Providers

  • PayPal

  • SOFORT / Klarna

Payment providers receive only the data required to complete transactions and may perform fraud or credit checks in accordance with their own privacy policies.

8. REVIEW REQUESTS

With your consent, we may send a one-time email requesting a product review. You can withdraw consent at any time.

9. SOCIAL MEDIA PLUGINS

Our website may contain links to social media platforms such as Facebook, Instagram, and Google services. These are implemented in a privacy-friendly manner and only connect to third-party servers when clicked.

For details on how these platforms process data, please refer to their respective privacy policies.

10. ONLINE ADVERTISING & ANALYTICS

Google Analytics

We use Google Analytics with IP anonymization to analyze website usage and improve our services.

Advertising Tools

We may use:

  • Google Ads & Remarketing

  • Facebook Pixel

These tools help us display relevant ads and measure campaign effectiveness. Data is processed pseudonymously and only with consent where required.

You can opt out of tracking via browser settings or official opt-out tools provided by Google and Facebook.

11. YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with a supervisory authority

Requests can be made by emailing info@miascloset.com.

12. DATA RETENTION

Personal data is retained only as long as necessary to fulfill contractual and legal obligations. Once retention periods expire, data is securely deleted.

13. CONTACT

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

📧 info@miascloset.com
🌐 mias-closet.com